2018 has been a rollercoaster of a year. At the end of March we were closing our best year ever financially but with the knowledge that by July we would have a big hole in the numbers for the coming year.

Service charge is discretionary, politeness isn’t. Why recognising the value of everyone in the room is important. 

As a planner who spends a significant part of my day-to-day life extolling the virtues of research and trying to persuade clients they should do more, where does it fit in the creative process?

After their ad promoting the Channel 4 coverage of the 2012 Paralympics, it was hard to imagine how the creative team could come back this year with anything anywhere near as good.

In an attempt to get people to forget about recent scandals, the Co-op is going back in time.